Customer discovery
Customer discovery for SaaS founders
Customer discovery is how a founder learns the workflow well enough to deserve a customer. Public posts are a way to find people in that workflow. They are not a substitute for the conversation that follows.
NedlyGo · Updated 2026-10-01
Keep the interviews
An interview tells you why a workaround exists and what a better one is worth. A post tells you someone might take that interview. If you skip the call and only collect posts, you will copy their vocabulary and still misunderstand the job.
Use public posts to find the next interview
Search for the workaround your last interview mentioned. Reply with a specific question, not a demo link. NedlyGo can surface those posts from your site. The question you ask is still yours.
Put what you learn on the site
Discovery quality follows the website. When an interview gives you a clearer description of the buyer, edit the page. The next NedlyGo run should be aimed at that description, or it will keep finding the old, vaguer audience.
Questions
- Is NedlyGo a research repository?
- No. It stores the opportunities it found for your workspace. Your notes from interviews can live wherever you already keep them.
- When should a founder start?
- When the site can explain the offer. Before that, talk to people you can already reach.
See which conversations match your site
Enter your website on the homepage. NedlyGo keeps the domain until you confirm it in your workspace.
Find my customers